Partner Success Story: Van Ausdall & Farrar, Inc.

Van Ausdall & Farrar, Inc., one of the largest privately owned office solutions companies in Indiana, got its start as a distributor for the Thomas Edison Company back in 1914.

Over the last 102 years they have experienced steady growth and are known for their extensive technological reach. Jeff Jenney, Vice President / General Manager, recently shared how being an Accelerent Partner has contributed to their success.

How Accelerent helps build business:

It starts with having the written organization expectations. It moves with having your team’s weekly focus, and everyone’s total embrace of the ‘give-to-get’ culture. It ends with having someone who can ‘steer the bus’ and never takes his or her eyes off the details.

 
In just the two short years that we have been an Accelerent Partner we have received $300,000 in business, plus more in the pipeline. We have given $250,000 in business to other Partners.

Advice for other Accelerent Partners or prospective Accelerent Partners:

There must be a comprehensive understanding of the value proposition for each of the Partners. This drives the most effective introductions at the optimum times. When you truly believe in and follow the Accelerent process it is incredibly rewarding.

Read more ...Partner Success Story: Van Ausdall & Farrar, Inc.

Partner Success Story: HR Advantage, Leon Cerna, President


 

HR Advantage is an HR outsourcing provider serving companies of all sizes. Typically, they support their clients in one of two ways: for companies without a full HR department, HR Advantage provides them with a dedicated HR team. For larger companies, they partner with their HR department to support and advance their efforts to ensure they’re not “going it alone.” In addition to fractional HR support, their specialties include compliance, talent and leadership development, executive coaching, talent acquisition, recruiting, and compensation consultation.

What Makes You Different from Your Competitors?

First and foremost, we are industry agnostic. We support a variety of industries and business models, including nonprofits. We offer broad experience across many industries, so we can provide a wide array of best practices tailored to fit our client’s needs. Our number one priority is to truly understand our client’s business, allowing us to become a valuable part of their management team.

How Has Accelerent Helped Your Business?

Accelerent has helped in a couple of significant ways. Topping the list of benefits, it’s really about service, and this relates to my personal background. My parents were entrepreneurs, and they would frequently get together with other business owners and use that as an opportunity to share and learn from one another. So, learning from other Accelerent partners has been very helpful. We’ve only been in business for about seven years, so every opportunity to either hear about others’ experiences and challenges is very insightful.

The experience has been highly motivating for me, but it’s also been helpful for my team as it’s less of a high-pressure sales method. It’s about developing relationships, which is the foundation of our work in HR and how we conduct business in general. Accelerent provides that, 100%. We’ll often bring in prospective and current clients to breakfast events. We find this gives us a bigger feel, even though we’re a smaller organization.

My initial motivation for becoming an Accelerent Partner was to find a way to expand my own network of trusted resources. I am confident in referring our current clients and even prospects to other Accelerent Partners. And if I’m talking to a prospect, and they happen to mention needs on the technical front or any other area, there’s often another partner that I can connect them with, even though they might not be our client. It strengthens our network of resources. Being able to help others is one of the things that I look forward to the most. In part, it’s one of the reasons why we started the business.

How Much Business Have You Received During Your Time with Accelerent?

We’ve received approximately $50,000 of recurring revenue so far during our engagement. There are opportunities for that to grow as we continue to add services with these clients. I also feel very optimistic about our pipeline’s prospects and growth potential. For example, we have a piece of pending business that came from an Accelerent Partner introduction that will likely be around $20,000 in new revenue.

What Advice Do You Have for Other Accelerent Partners or Prospects That Are Considering Accelerent?

Accelerent is its own reward. The Partners in the group are committed to helping each other—when one ship rises, all boats rise. There is undoubtedly a collective desire to help each other succeed. I love that Accelerent refers to its members as “Partners” because partnership collectively occurs on a daily basis. It’s much easier to work with people who have a strong desire to support one another. That kind of drive and motivation is different, as it fosters a low-pressure sales environment where we’re all there to help each other grow.

Accelerent is exciting, and it’s a lot of fun, but it requires work. The bottom line? You get out of it what you put in, but the effort is well worthwhile.

Partner Success Story: Benefit Commerce Group, Chris Hogan

 

Chris Hogan is the Executive Vice President and one of the principals at Benefit Commerce Group, an employee benefit consulting firm headquartered in Scottsdale, AZ. They work with employers on the design, strategy, service, and execution of employee benefits programs and have specialized in employee benefits since 2009.

What makes you different from your competitors?

We are the only firm in this market with an in-house actuarial team. Strategy is our strong point; we do a lot of financial modeling, forecasting, and analysis that helps our clients set budgets and respond to market trends from a factual perspective. Plus, we only do employee benefits. Other companies can cross-sell based on their database in other divisions. For us, each of our customers results from an introduction or meeting from a referral from a client or trusted Partner. That’s where Accelerent has been so beneficial, as it helps us bridge that gap.

How Has Accelerent Helped Your Business?

When I started my career, a mentor gave me some great advice. He said, no matter what business you are in, the keys to being successful are people, capabilities, and access. It’s the last one that most folks tend to take for granted. Think about it; if you and your great team sit in your conference room all day and talk about how great your capabilities are, you’re not really a business—you’re a club. Access to decision-makers is the one thing many business people take for granted. I look at Accelerent and say, “this is our avenue for access.” To be able to sit at a roundtable with ten people competing for who will provide the most introductions to fellow partners is a very cool thing.

Through Accelerent, I know that I can introduce my clients to people who can help their businesses succeed in areas not related to mine. It’s a way to access the market and strengthen relationships with existing customers because they know we’re working in their best interests, even when it isn’t directly related to their business with us.

How Much Business Have You Given and Received During Your Time with Accelerent?

In the past six months alone, we have received over 30 introductions and given close to 70.

What Advice Do You Have for Other Accelerent Partners or Prospective Accelerent Partners? 

Focus on the “give” rather than the “get,” and it will come back to you ten-fold.

Read more ...Partner Success Story: Benefit Commerce Group, Chris Hogan

Partner Success Story: Creative Business Resources (CBR)

CBR is an HR outsourcing company providing human resources, payroll, time and attendance tracking, benefits administration, and risk management services to small to medium-sized companies in Phoenix, AZ, and throughout the Southwestern United States. With more than 23 years in service, they have established a solid reputation as an industry leader and a great place to work.

What makes you different from your competitors?

Our solution is all about quality and flexibility. It’s also all-inclusive, so it’s very cost-effective for our clients, most of whom do not have an in-house HR team. We fill that gap, giving smaller companies access to enterprise-level tools and efficiencies that help them run their companies smarter, hire and manage their employees better, reduce costs, and focus on what they do best. Plus, we’re fully hands-on with our customers, ensuring they have the support they need to succeed.

How Has Accelerent Helped Your Business?

Accelerent was instrumental in expanding our network of C-level executives and other high-quality potential referral partners.

How Much Business Have You Given During Your Time with Accelerent?

Since we joined, we have received approximately $134,000 in revenue as a direct result of our relationships with Accelerent Partners. We recently signed on a new account with a value of about $75,000.

What Advice Do You Have for Other Accelerent Partners or Prospective Accelerent Partners?

If I could offer only one piece of advice, it would be to approach each connection as an opportunity to help. This is what we’re all here for! When you work Accelerent, what you’re really doing is helping those partners expand their businesses, so it’s important work. We’re all here for the same reasons. Secondly, it’s vital to fully engage when conducting one-to-one meetings. Sometimes, the opportunities are not immediately present, but chances are they will surface when the time is right.

Are There Any Additional Ideas or Quotes You Would Like Us to Include?

Accelerent works if you work it!

Read more ...Partner Success Story: Creative Business Resources (CBR)

Partner Success Story: Hi-Gene’s Janitorial, Gwen Thomasson

Hi-Gene’s Janitorial is a full-service commercial cleaning company in Kansas City, MO, dedicated to helping its customers maintain a “five-star” appearance every single day. Established in 1969 as a mom-and-pop operation, they have built an unimpeachable reputation for excellence, quality, and a high level of customer service. They are now a certified Woman Business Enterprise (WBE) employing nearly 300 people throughout the Midwest.

 

How Has Accelerent Helped Your Business?

It’s been great to connect with other business owners who are facing some of the same challenges and successes. We learn from each other and grow from each other’s experiences. Most significantly, we have found many benefits connecting with Accelerent partners that have similar customer bases and enjoy working together. It’s also been amazing to connect with partners that do not share a customer base. For example, most of our connections are in the service industry, so it’s good to gain perspectives that break us out of that comfort zone. It’s helped us expand our reach beyond the service world, which has been incredibly eye-opening.

How Much Business Have You Given or Received During Your First Year with Accelerent?

An Accelerent Partner reached out to us regarding an extensive construction clean-up RFP. We weren’t aware they were actively looking for a WBE cleaning company, so this was very exciting. The connection was completely unsolicited, and now we have a real shot at this incredible opportunity—and it’s all because of the Accelerent Partnership.

On another occasion, we invited an influential guest to the Accelerent Breakfast. He had a great time, and while he was there, he mentioned that he wasn’t satisfied with the janitorial services in a couple of his buildings. He asked us to come in and meet with him. We ended up winning the contract for those two buildings, which brings us over $70,000 per year.

Do You Have Any Advice for Other Accelerent Partners or Prospects Considering Accelerent?

We became an Accelerent Partner during the pandemic. It benefitted us because we invested time to engage with other Partners. So, if we can offer one piece of advice, it would be to engage. Commit time to the process, get involved, and participate. Making authentic connections is what Accelerent is all about.

Read more ...Partner Success Story: Hi-Gene’s Janitorial, Gwen Thomasson

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